1win Website: Your Data Protection in Safe Hands

At 1win Bangladesh, your privacy is a top priority. We don’t treat your data as an afterthought—it’s a responsibility we take seriously. Our privacy approach is built on trust, legal compliance, and transparency, ensuring you know exactly how your personal data is collected, used, and protected.

By using the 1win platform, you acknowledge and agree to these practices. This policy is meant to keep you informed, protected, and in control.

What We Collect and Why It Matters

To deliver a secure and personalized gaming experience, 1win only collects data that’s essential. We gather specific types of information that help verify identity, prevent fraud, comply with legal standards, and offer a better service.

Here's what we collect from users in Bangladesh:

• Personal Information: Full name, birthdate, phone number, and address
• Account Data: Email, username, password (encrypted), and linked devices
• Payment Activity: Deposit/withdrawal history, payment methods, and currencies
• Technical Insights: Browser type, IP address, mobile/desktop OS
• Usage Patterns: Time spent on games, betting behavior, preferences

This data enables accurate identity checks, secure transactions, and smooth user support while also helping us detect suspicious activity on the platform.

How We Use Your Information

Your data isn’t gathered to sit idle. It serves crucial purposes designed to support your safety and user experience. The main ways we use your information include:

• Account Verification: To ensure users are of legal age and meet ID standards
• Payment Security: Enabling fast and safe deposit and withdrawal processes
• Customer Support: Helping our agents understand and resolve your issues efficiently
• Risk Control: Monitoring accounts for fraud or abnormal activity
• Personalized Experience: Delivering content, bonuses, and recommendations tailored to you
• Legal Reporting: Meeting the necessary requirements for local and international compliance

If you opt in, we may also send marketing communications—but you can turn these off any time via your settings.

How We Keep Your Information Secure

Data protection is not just a backend process—it’s built into every aspect of the 1win platform. We apply strong, modern cybersecurity practices to protect your privacy.

Our core protection strategies include:

• End-to-End Encryption: Your financial and personal data are encrypted in transit and at rest
• Protected Servers: All information is stored on secure servers with limited internal access
• Continuous Monitoring: We regularly scan for threats and apply security patches immediately
• Two-Factor Authentication (2FA): Available for an extra layer of login protection

As a user, you also play a role in keeping your account secure. We recommend using a strong password and never sharing your login credentials with anyone.

When and Why We Share Data

1win does not sell or trade your personal data under any circumstances. However, there are limited cases where sharing data is necessary to provide the full range of our services or to comply with legal obligations.

Here’s when data may be shared:

• Financial Partners: Banks or payment processors to handle your transactions
• Fraud Detection Services: To assess patterns and prevent abuse or identity theft
• Legal Requirements: If ordered by courts or authorities in Bangladesh or internationally

We carefully vet all third-party service providers and ensure they operate under strict privacy and confidentiality agreements.

Cookies and Your Online Experience

We use cookies to improve how our site functions for you. These small data files help us remember your preferences and optimize your visit.

Cookies help us:

• Keep you logged in securely
• Remember your language and location
• Track performance and fix bugs

You can adjust your cookie settings through your browser at any time. Disabling them, however, might impact some functionality like auto-login or language settings.

Your Rights as a User in Bangladesh

At 1win, we’re committed to transparency and user empowerment. You have specific rights regarding your personal data, including:

• Access: View what information we’ve collected about you
• Correction: Update any inaccurate or outdated personal info
• Erasure: Request deletion of your data where legally permissible
• Restriction: Limit how we use your information in certain circumstances
• Consent Withdrawal: Unsubscribe from promotional communications or change your preferences

To exercise any of these rights, just contact our support team through the live chat or email. We’ll guide you through the process with care and efficiency.

Keeping You Informed with Policy Updates

Our privacy practices may evolve as technology, regulations, and security standards change. Whenever we update this policy, the latest revision date will be shown at the bottom of the page.

We encourage you to review this policy regularly to stay informed about how your data is handled.

Supporting Responsible Play

Privacy goes hand in hand with responsible gaming. At 1win, we care about your well-being—not just your winnings. That’s why we offer built-in tools to help manage your gaming behavior:

• Deposit Limits: Set daily, weekly, or monthly deposit caps
• Self-Exclusion: Temporarily or permanently block account access
• Session Timers: Get automatic alerts if you’ve played too long

If you think your gaming habits might be causing problems, we strongly recommend seeking help. Several local and international organizations offer support for responsible gambling.

Contacting Our Privacy Team

Got a privacy concern? Need help managing your data? Our support team is trained to help with all privacy-related questions.

• Live Chat: Available 24/7 on the 1win website and mobile app
• Email: Reach us for more detailed requests or documentation

We’re here to ensure you always feel informed, supported, and in control of your information.

Final Thoughts on Your Data and Safety

At 1win BD, we know that trust is earned. That’s why we work tirelessly to protect your personal information with state-of-the-art technology, full transparency, and compliance with local laws.

When you play on 1win, you're not just choosing a casino—you’re choosing a platform that respects your privacy and gives you control. Your data belongs to you, and we’re honored to help you protect it.